Shipping & Returns
Shipping Policy
Orders are processed within 1–3 business days.
Estimated delivery times:
-
UK Express Delivery: 2–5 business days
-
UK Standard Delivery: 3–8 business days
-
International: 7–15 business days
​
Please note that delivery times are estimates and may vary due to external factors such as carrier delays, customs, or high demand periods.
Return & Exchange Policy
You have the right to cancel your order within 14 days of receiving it.
To return an item:
-
Contact us within 14 days
-
Send the item back within 14 days after contacting us
Items must be unused and in original packaging.
Return Costs
Customers pay return shipping unless the item is faulty or incorrect.
Refunds
Approved refunds are issued to the original payment method within 5–10 business days after inspection.
Shipping costs are non-refundable unless the item is faulty or incorrect.
Store Credit
You may choose store credit instead of a refund.
Store credit does not expire and may include bonus offers.
Damaged or Incorrect Items
Contact us within 7 days if your item is defective or wrong.
We will provide a replacement or full refund.